Lots of people who start using their very first web hosting account, or change companies, frequently have inquiries with respect to how specific things are done or come across obstacles when setting up various things like emails, site settings, and so on. This is the reason why, lots of hosting providers have compiled documentation with the most standard questions and issues so as to help their clients receive information swiftly and easily. Consequently, the customer care team members can dedicate more time to actual issues that some clients may be facing, since the solution for the smaller things will be available online and customers can fix them without getting in touch with the help desk support staff. Having exhaustive documentation is critical, particularly for new customers without any experience, since the hosting service entails a vast amount of functions and lots of individuals can get bewildered about what to do. A good knowledge base can both help you carry out the procedures that you need and get to know how the hosting service works in general.

Extensive Online Documentation in Web Hosting

Our web hosting packages come with a comprehensive knowledge base where you can find information about all the challenges that you could stumble upon and their solutions. You can learn how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but still you’re unable to send emails, for instance. We have tried our utmost best to be as comprehensive as possible and to cover all possible options so as to help you save time and energy and to provide you with different solutions for any issue. The knowledge base contains educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whereas if you want to check the complete list of articles, you can visit the dedicated Help section.