Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Warranty

  • Each ticket that you submit to our tech assist crew will be attended to within up to 60 minutes. All regular issues will be answered immediately. Nonetheless, if the service question you have sent us requires the assistance of a licensed administrator, we will forward the ticket to him and will notify you about the delay.

  • Top quality support service
  • Qualified Tech Support Service

  • We give you 24 hours a day client support by using a lightning fast ticket application built into your Control Panel. You’re able to email us all the time about any of the apps that come pre–installed on your virtual server, which include the selected Linux OS version, the server administration panel and our in–house produced Website Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • In the Website Control Panel that will come completely free in your virtual server, you’ll find an informational Help zone, which includes all you need to have knowledge of when organizing your sites and software packages. We have introduced a wide range of how to reports and video courses that illustrate the standard site maintenance duties in an easy–to–understand manner.