1 hour ticket response
We are devoted to delivering a swift and proper answer to each customer support ticket posted by a client. Our competent support staff representatives will examine your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. Actually, the average tech support ticket response time has proved to be 20 minutes.
An Outstanding Client Support Service
Each member of our help desk support staff has several years of experience in the Linux web hosting world and most of them have worked for us for at least five years. They all are eager to answer all your inquiries in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how to use our services. You can see the answers to your questions in the F.A.Q. database, see more suggestions in the web hosting account management articles or check out the step–by–step video tutorials.