A 99.9% Server Uptime
We’ve set up our web hosting platform using stable hardware and heavily modified software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on all our physical machines to guarantee optimal security and dependability. We’ve set up several anti–DoS units coupled with powerful firewall software to make sure our network is impenetrable and secure.
Our Linux web hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
To be able to offer a high–end hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, no matter which data centers you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to lower all potential risks with our cloud hosting packages and while we provide first–rate support, sometimes the customer is just not content with what we are offering. Or he needs to switch to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not content, we will give you a refund.
24/7 Technical Support
If you manage a hosting firm, your technical support engineers are of major importance. Because of this, we have attentively gathered a highly skilled group of techs, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All technical support inquiries are answered within 1 hour and our average response time is under twenty minutes!