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Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will open. It contains in-depth information about all the actions that you can carry out on that particular page. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge assortment of tutorial video clips describing how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, explore our extensive FAQ section, which comprises questions asked by real people and provides real solutions. We frequently update our FAQ section with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our great team of support engineers available 24-7-365 and ready to assist you with any problem. Each support ticket you send will be replied to within sixty minutes (the average support ticket response time is just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 163805

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com